March 11, 2016

Data Reporting & Dashboards

Assuming an organization has access to quality data within their organization or through outside data sources, it’s critical to transform this raw data into relevant business intelligence through reports and dashboards – delivered at the right time, in the right visual format, to the right people with exactly the information they need.

Brainspire develops BI solutions with common reporting and dashboard tools such as Reporting Services, Cognos, Business Objects, or reliable in-memory solutions such as Microsoft’s Power BI stack, Tableau or QlikView / Qlik Sense.

Brainspire helped a local data center provide detailed billing information on their monthly invoices to their customers.  Prior to our reporting solution developed with Microsoft BI technologies, customers were receiving monthly invoices with little supporting line item details.  Customers were routinely complaining that they had no idea what they were actually paying for, especially when invoices exceeded the expected amounts.  The data center was losing the trust of their customers and losing business.  Pulling detailed server data on storage capacity, daily usage, and thresholds, Brainspire produced easy to understand reports with charts and graphs to support the invoices.  These simple reports, though challenging to retrieve all the relevant data, enabled their customers to better understand their invoicing and make adjustments to their server configurations when necessary.  Ultimately, the data center was able to respond to their customers’ frustrations and improve their relationships.